Hiring the best contractor is crucial to any successful home improvement project. For Rochester-area homeowners, leveraging trusted local resources such as the FindTheHomePros.com Find a Pro directory—featuring vetted members of the Rochester Home Builders’ Association (RHBA)—makes the process even safer and easier. Here’s your complete checklist for a contractor selection that brings peace of mind and top-tier results.
Use Local Vetting Resources: FindTheHomePros.com and the RHBA
FindTheHomePros.com is Rochester’s premier “Find a Pro” home services directory, maintained by the Rochester Home Builders’ Association. This directory lists not only builders and remodelers, but a wide range of home pros—contractors, skilled trades, architects, real estate professionals, and suppliers—all committed to high industry standards.
Benefits to Homeowners:
- All listed professionals are members of the RHBA or the Upstate Building Industry Alliance, signifying a commitment to professionalism and ongoing education.
- Every business must provide proof of proper licensing and insurance, references, and must have a clean record with the Attorney General and County Clerk prior to membership listing.
- Members are required to attend continuing education and safety programs, and to operate according to RHBA’s Construction Performance Guidelines.
- Homeowners can search for the right contractor by category, company, or even describe their project and get matched with an appropriate, local expert.
Why Membership Matters: RHBA membership distinguishes pros who are committed to staying current with the latest codes, regulations, and industry best practices. RHBA members are continually educated and held to strict business standards, ensuring you hire a trustworthy, reputable pro. Learn about RHBA membership process and requirements.
Ready to Start? Visit FindTheHomePros.com Find a Pro Directory to quickly connect with local RHBA and UBIA members for any project size.
Essential Steps for Hiring the Right Contractor
Get Multiple Written Estimates
Obtain at least three detailed, written estimates from different contractors. Compare scope, materials, and timelines as well as costs. Outlier bids (especially those much lower than others) are a red flag.
Verify Licenses, Insurance, and Certifications
Always confirm that your contractor is licensed and insured. RHBA membership at FindTheHomePros.com helps make this step easier, but you can also verify using official platforms like the Better Business Bureau, NY State Department of Labor, and municipal agencies.
Ask for and confirm:
- General Liability Insurance
- Worker’s Compensation Insurance
- Appropriate state/local licensing
- Professional certifications (such as NARI designations)
Check References and Review Portfolios
Ask each candidate for references from recent similar projects, and take the time to contact them. Review contractors’ portfolios—most RHBA/FindTheHomePros.com members feature galleries online or can arrange site visits. Look for consistent quality and customer service.
Thoroughly Review Contract Details
New York requires a written contract for jobs over $500. Key contract elements include:
- Project scope and detailed description
- Timeline with firm start and completion dates
- Payment schedule (beware of large upfront deposits or cash-only requests)
- Materials specifications and change order procedures
- Clear warranty information for workmanship and materials
- Responsibilities for permits and inspections
- Site management and cleanup details
Never sign a contract without reviewing every detail or when pressured to do so immediately.
Watch for Red Flags
Warning signs include unusually low bids, contractors unwilling to provide documentation, high-pressure sales tactics, “cash only” or large deposits up front, vague contracts, or requests for you to pull permits yourself (a sign of insufficient licensing).
Consult the Federal Trade Commission’s advice on home improvement scams for more tips.
Finding Reputable Contractors in the Rochester Area
Local homeowners can trust the following resources:
- FindTheHomePros.com — Use the Find a Pro directory to search for vetted RHBA members, from remodelers to landscapers across Greater Rochester and the Finger Lakes.
- Rochester Home & Garden Show — Meet RHBA member pros in person each year at this regional event. See the 2026 ROC Home & Garden Show for details.
- Better Business Bureau — Use their contractor search and reviews.
- Referrals — Ask friends and past clients about their experiences with RHBA members.
Questions to Ask Contractors During Interviews
- How long has your business operated in the Rochester area?
- Are you an RHBA or UBIA member?
- Can you provide examples and references specific to my project type?
- Who will manage my project day-to-day?
- What is your process for handling changes and unexpected issues?
- Do you use in-house workers or subcontractors?
- What warranties do you offer on work and materials?
- Can you show your license and insurance documentation?
How to Handle Disputes or Issues
Open, documented communication is the first step to resolving disputes. Keep detailed project records and refer to your contract for dispute processes. For unresolved issues, consider mediation or contact local consumer protection or the RHBA for guidance.
Final Thoughts
Using a directory like FindTheHomePros.com ensures your home project is managed by reputable, well-vetted local professionals committed to high standards and ongoing education. Membership in the RHBA is a mark of credibility and dedication to best practices in the industry. By following these hiring best practices, homeowners can confidently turn their vision into reality.
For additional home show resources, inspiration, and information on home improvement topics, check out the ROC Home & Garden Show and the expert advice and directories at FindTheHomePros.com.